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Difficult Conversations Product Detail:

  • Publisher : Penguin UK
  • Release : 28 January 2021
  • ISBN : 9780241992470
  • Page : 352 pages
  • Rating : 4/5 from 14 voters

Difficult Conversations Book Summary/Review:

The 10th anniversary edition of the classic guide to handling life's toughest conversations What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, Difficult Conversations pinpoints what works. It teaches us to work through them by understanding that we're not engaging in one dialogue but three: - The "what happened" conversation (what do we believe was said and done) - The "feelings" conversation (the emotional impact on everyone involved) - The "identity" conversation (what does this mean for everyone's opinion of themselves) Use this ground-breaking, step-by-step book to turn your difficult conversations into positive, problem-solving experiences.

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Difficult Conversations

Difficult Conversations
  • Author : Bruce Patton,Douglas Stone,Sheila Heen
  • Publisher : Penguin UK
  • Release Date : 2021-01-28
  • ISBN : 9780241992470
GET THIS BOOKDifficult Conversations

The 10th anniversary edition of the classic guide to handling life's toughest conversations What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, Difficult Conversations pinpoints what works. It teaches us to

The Complete Idiot's Guide to Difficult Conversations

The Complete Idiot's Guide to Difficult Conversations
  • Author : Gretchen Hirsch
  • Publisher : Penguin
  • Release Date : 2007-09-04
  • ISBN : 9781440626128
GET THIS BOOKThe Complete Idiot's Guide to Difficult Conversations

How to tackle sensitive subjects. Covering both professional and personal situations, this guide examines ways to approach and handle conversations that are often put off or avoided altogether. The most comprehensive book of its kind, it provides all the information you need to approach difficult conversations with confidence, avoid blaming, overcome defensiveness, and make better decisions. -The only book on the market covering difficult conversations in both the workplace and one's personal life -Can be read cover to cover or

Difficult Conversations

Difficult Conversations
  • Author : Anni K. Reinking
  • Publisher : Rowman & Littlefield
  • Release Date : 2019-05-17
  • ISBN : 9781475845860
GET THIS BOOKDifficult Conversations

This is a great resource for teachers and administrators to communicate more effectively.

Effective Difficult Conversations

Effective Difficult Conversations
  • Author : Catherine B. Soehner,Ann Darling
  • Publisher : American Library Association
  • Release Date : 2016-11-11
  • ISBN : 9780838915264
GET THIS BOOKEffective Difficult Conversations

Illustrated with real-world examples of both successful and unsuccessful difficult conversations, this book will serve as an important leadership tool for handling change and conflicts in the library workplace.

How to Have Difficult Conversations About Race

How to Have Difficult Conversations About Race
  • Author : Kwame Christian
  • Publisher : BenBella Books
  • Release Date : 2022-09-13
  • ISBN : 9781637741313
GET THIS BOOKHow to Have Difficult Conversations About Race

Gain the confidence to not only talk about race, but actually make a difference when you do. Negotiation expert Kwame Christian’s motto is: “The best things in life are on the other side of difficult conversations.” If we want a more equitable workplace, and a more equitable world, we have to talk to each other about race. But, for so many of us, that’s easier said than done. Many people avoid conversations about race because of fear: fear

Difficult Conversations

Difficult Conversations
  • Author : Douglas Stone,Bruce Patton,Sheila Heen
  • Publisher : Gardners Books
  • Release Date : 2000
  • ISBN : 014027782X
GET THIS BOOKDifficult Conversations

What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive,

How to Have That Difficult Conversation You've Been Avoiding

How to Have That Difficult Conversation You've Been Avoiding
  • Author : Henry Cloud,John Townsend
  • Publisher : Zondervan
  • Release Date : 2009-05-18
  • ISBN : 9780310319641
GET THIS BOOKHow to Have That Difficult Conversation You've Been Avoiding

A practical handbook on positive confrontation, now available in softcover with a discussion guide.Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don’t know how to have difficult conversations, and see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their bestselling book, Boundaries, and apply

The Principal as Leader of Challenging Conversations

The Principal as Leader of Challenging Conversations
  • Author : Ontario Principals' Council,
  • Publisher : Corwin Press
  • Release Date : 2011-02-07
  • ISBN : 9781452276526
GET THIS BOOKThe Principal as Leader of Challenging Conversations

Steer high-stakes conversations with staff and students toward win-win outcomes with this handy pocket guide to effective communication. Includes scripts, case studies, and checklists.

Summary & Analysis of Dare to Lead: Brave Work. Tough Conversations. Whole Hearts.

Summary & Analysis of Dare to Lead: Brave Work. Tough Conversations. Whole Hearts.
  • Author : ZIP Reads
  • Publisher : ZIP Reads
  • Release Date : 2022-12-01
  • ISBN : 0987654321XXX
GET THIS BOOKSummary & Analysis of Dare to Lead: Brave Work. Tough Conversations. Whole Hearts.

PLEASE NOTE: This is a summary and analysis of the book and not the original book. If you'd like to purchase the original book, please paste this link in your browser: https://amzn.to/2Fv6dCc In her fifth #1 New York Times Bestseller, Brené Brown digs deep into the paradoxical strength that lies at the heart of vulnerability, encouraging readers to find the courage to embrace daring leadership. What does this ZIP Reads Summary Include? Synopsis of the original bookKey

Communication Skills Training For Crucial Conversations

Communication Skills Training For Crucial Conversations
  • Author : Andrew G. Brown
  • Publisher : Andrew G. Brown
  • Release Date : 2020-05-31
  • ISBN : 0987654321XXX
GET THIS BOOKCommunication Skills Training For Crucial Conversations

Don’t Ever Want To Lose Out On Achieving Super Success In Life on Account of Poor Communication and Social Skills and Inability to Talk to People? Then Read On Are you one of those people who find it difficult to make conversations and cope with your surging emotions when it comes to crunch situations in life? Do you also worry about your inadequate conversational intelligence? Does your panicky behavior become a stumbling block in your personal and professional growth?

Summary of Crucial Conversations

Summary of Crucial Conversations
  • Author : Alexander Cooper
  • Publisher : BookSummaryGr
  • Release Date : 2021-11-10
  • ISBN : 9791220880428
GET THIS BOOKSummary of Crucial Conversations

Summary of Crucial Conversations - Tools for Talking When Stakes Are High - A Comprehensive Summary While the phrase “crucial conversation” might conjure up images of important officials gathered in conference rooms, the authors mean it to refer to the dialogues we engage in, every day of our lives. Three things come together to forge a crucial conversation, which is a discussion involving two or more people: opposing opinions, strong emotions, and high stakes. Typically, people handle these kinds of

Harvard Business Review 20-Minute Manager Ultimate Boxed Set (16 Books)

Harvard Business Review 20-Minute Manager Ultimate Boxed Set (16 Books)
  • Author : Harvard Business Review
  • Publisher : Harvard Business Press
  • Release Date : 2019-02-19
  • ISBN : 9781633697799
GET THIS BOOKHarvard Business Review 20-Minute Manager Ultimate Boxed Set (16 Books)

The perfect gift for aspiring leaders: 16 volumes of HBR 20-Minute Manager. This 16-volume, specially priced boxed set makes a perfect gift for aspiring leaders who are short on time but need advice fast, on topics from creating business plans and giving feedback to managing time and presentations. The set includes Creating Business Plans, Delegating Work, Difficult Conversations, Finance Basics, Getting Work Done, Giving Effective Feedback, Innovative Teams, Leading Virtual Teams, Managing Projects, Managing Time, Managing Up, Performance Reviews, Presentations, Running

Performance Coaching Skills for Social Work

Performance Coaching Skills for Social Work
  • Author : Jane Holroyd,Richard Field
  • Publisher : Learning Matters
  • Release Date : 2012-03-22
  • ISBN : 9780857259936
GET THIS BOOKPerformance Coaching Skills for Social Work

Within health and social care settings, high levels of sustained performance from individuals, teams, organisations and multi-agency collaborations are required. In order to achieve this, both management and leadership have to take a clear and defined role. This book looks at the 'how to' of performance coaching - from establishing objectives, determining frameworks, processes and systems, to monitoring and taking corrective action as necessary. Coaching in its various forms offers a means by which those involved in public service can

Skills Training in Communication and Related Topics

Skills Training in Communication and Related Topics
  • Author : Ellen J. Belzer
  • Publisher : Radcliffe Publishing
  • Release Date : 2009
  • ISBN : 9781846192777
GET THIS BOOKSkills Training in Communication and Related Topics

With packed curricula in most health care training institutions, time for teaching vital communication and interpersonal skills is often at a premium. This book is designed to equip trainees with the skills needed to deal effectively with conflict, difficult behaviours and other complex situations, employing a 'learning by doing' approach.

Fiorella & Mayer's Generative Learning in Action

Fiorella & Mayer's Generative Learning in Action
  • Author : Zoe Enser
  • Publisher : John Catt Educational
  • Release Date : 2020-09-18
  • ISBN : 9781913808310
GET THIS BOOKFiorella & Mayer's Generative Learning in Action

Generative Learning in Action helps to answer the question: which activities can students carry out to create meaningful learning? It does this by considering how we, as teachers, can implement the eight strategies for generative learning set out in the work of Fiorella and Mayer in their seminal 2015 work Learning as a Generative Activity: Eight Learning Strategies that Promote Learning. At a time when a great deal of attention has been paid to the teaching and learning from the perspective